Membership Advisor - Floyd Mayweather Luxury Boutique Fitness

Job type

• Full-time
• Part-time

Number of openings for this position

• I have an ongoing need to fill this role

Schedule

• 8 hour shift
• Weekend availability
• Monday to Friday
• Day shift
• Other

Benefits

• Paid time off
• 401(k)
• Flexible schedule
• Employee discount

Job description

Mayweather Boxing + Fitness, the hot new fitness concept founded by Floyd Mayweather and based on his actual training regimen, is looking to grow its Winning Team.

A Mayweather Boxing + Fitness advisor is prepared, passionate about helping others achieve a fit healthy lifestyle, team-oriented, and dedicated to offering a premium member experience.

DAILY RESPONSILBIITLES

'13; Membership sales

'13; Personal training sales

'13; Merchandise sales

'13; Local marketing/lead generation

'13; Member follow up and retention

'13; Cleanliness and maintenance of the studio

'13; Professional customer service Operational Duties

'13; Complete checklists and logs promptly.

'13; Attend monthly meetings or other scheduled meetings.

'13; Follow up on past due members to update payment information or collect late dues and down payments.

'13; Perform opening and closing procedures for the front desk, as assigned.

'13; Assist with inventory or product pricing, as needed.

'13; Maintain all supplies and cleaning equipment in good condition in designated storage areas.

'13; Keep front desk, lobby and restrooms neat, clean, and stocked during scheduled shifts.

'13; Wipe down and dust, equipment, doors, and floors regularly.

'13; Keep windows, glass doors, and mirrors in the studios clean.

'13; Empty all trash receptacles daily and sweep, vacuum, or mop as necessary.

'13; Clean and disinfect the stalls and changing areas and restock the locker room.

'13; Immediately report any areas of concern to management

CUSTOMER SERVICE DUTIES

'13; Warmly greet members and guests as they enter and leave the studio.

'13; Must be energetic and possess an amiable, outgoing personality and positive attitude

'13; Respond professionally to requests and inquiries from guests, members, and staff.

'13; Assist the coaching staff with class setup, lighting, music volume, and studio technology when needed.

'13; Answer incoming calls professionally and transfer phone calls promptly to the right individuals.

'13; Check in members, verify membership and assist with signing up members for classes.

'13; Educate members on required equipment, loaning, and returning rentals.

'13; Process purchases through the approved POS system.

'13; Provide information to members regarding special club events and promotions.

'13; Maintain a professional image and behavior. Arrive dressed in uniform. Avoid eating, sitting, reading, Internet browsing, using a personal cell phone, or other activities which are not work-related.

REQUIRED QUALIFICATIONS

'13; In-depth knowledge of sales practices and techniques

'13; Possess strong interpersonal and communication skills, including telephone etiquette

'13; Possess a strong customer service focus

'13; Have a general understanding of the fitness Industry

'13; Understand and follow oral and written instructions

'13; Possess excellent customer service skills

'13; Independent, self-starter with strong organizational skills

'13; Must be a team player and possess a can-do attitude

'13; Ability to multi-task and perform tasks with accuracy and attention to detail

'13; Ability to work with computers.

'13; Possess extreme attention to detail regarding the cleanliness and safety inside the gym

'13; Must know and understand the proper use of chemicals and cleaning materials

'13; Adhere to meal and rest break periods and must clock in and out for all shift times

'13; Adhere to all safety rules

Supplemental pay

• Commission pay
• Other

Work location

• One location

COVID-19 precautions

The studio is cleaned daily and common surfaces are sanitized regularly.