Plumber/Service Manager

Job description

Johnson Brothers Plumbing is a reputable, growing company. We are currently looking to fill a position for a Service Plumber that meets the qualifications listed. We are willing to provide additional training as needed in order to insure the Service Plumber is equipped.

Our mission is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust. We purpose to provide the highest levels of professionalism, integrity, honesty, and quality workmanship.
If you are honest, well-mannered, take pride in your work, interact well with others and appreciate being part of a team that works together, please review the following requirements. If you are looking for a company with a friendly environment, where your knowledge and experience will be valued, we may be the place for you.

Key Responsibilities

• Respond to residential and commercial service calls
• Accurately diagnose and repair plumbing issues
• Perform installations and replacements of fixtures, piping, and systems
• Handle drain cleaning, re-piping, and gas line services
• Maintain a clean, organized service truck and keep tools in working order
• Protect customer homes by following safety and cleanliness protocols
• Participate in team meetings and training sessions
• Represent the company with professionalism and respect
• Operate hand tools, power tools, and pipe threading machinery safely and efficiently
• Perform heavy lifting of materials and equipment as required for installation or repairs
• Ensure compliance with safety standards and building codes during all phases of work
• Maintain detailed documentation of work performed and materials used on each project

Qualifications
* Johnson Brothers is growing and looking to add a talented Customer Service Representative to our team
•\tA professional, honest and reliable individual who is focused on providing excellent customer service
* Clean background check and drug test (Applicants with drug/alcohol issues should not apply)
•\tHigh school diploma or GED
* Must have great communication skills, both verbal and written
•\tExcellent customer service and communication skills
* Able to interact well with customers to create a pleasant experience, such as being personable, attentive, and patient, responding in a - positive way with customers
* Able to multi-task such as answering phones and scheduling jobs in a software program
* Proficient in typing and the use of Microsoft Office programs such as Word and Excel
•\tHigh personal integrity and a team-oriented mindset
* Interact well with other team members that is conducive to maintaining a positive constructive environment
* Plumbing experience and Service Titan experience is a plus
•\tWilling and able to work a full 40-hour week

What We Offer
•\t6 Paid holidays
•\tPaid vacation and sick time
•\tSimple IRA with 3% company match
•\tPaid on-the-job training
•\tEmployee discounts
•\tSupportive team environment