Sales Manager

Sales Manager

WHY LOMBARDO?

Choosing a place to work is a big deal. You spend 40 hours each week at work, so you want to love what you do. We get it. When telling you why you’ll love working at Lombardo Homes, we could list all of our statistics and accomplishments… but everyone does that, right?

Here’s the real reason you’ll love working at Lombardo: we’re a family. We’re family owned and operated, yes, but our entire team is a family. We appreciate and care for our team members and trade partners. When our team members succeed, we all succeed; when they struggle, we all pitch in to build them back up. This is the Lombardo way.

WHAT YOU’LL DO

The quick overview

· We are looking for Sales Manager in the Detroit Metro Area to work professionally and diligently with both internal and external customers, offer assistance in the purchase and build process, and monitor the overall appearance of the community and model home.

The company basics

· Perform quality, detailed work within deadlines with or without direct supervision.

· Interact professionally with other employees, customers, etc.

· Work effectively in a team.

· Work independently while understanding the necessity for communication and coordinating work efforts with other employees and organizations. Nobody’s an island!

· Abide by and practice Fair Housing.

The nitty-gritty stuff

·

Work with construction coordinator to ensure that the overall appearance of the community including the model, community amenities, home site markers, signage etc. are in order

· Utilize Customer Relations Management Software to perform job duties.

· Warmly and professionally greet all customers standing and with a smile and have them complete customer registration card and warmly and professionally answer all phone calls.

· Build genuine rapport and discover the needs and wants of customers.

· Enter customer information into CRM within 24 hours of visit.

· Maintain notes in CRM & FAST per Policy in regards to each and every prospect and customer..

· Tour model and home site with customer, answer specific questions and administer a home site reservation.

· Client Management, purchase agreements, addendums, etc.

· Schedule, prepare and participate in customer meetings and update customers on a regular basis.

· Work with construction team to provide regular updates to customers and work with lenders and the Closing Department to ensure timely closings.

· Be the main point of contract through the build process and work diligently to provide our customers with a wonderful homebuilding experience.

· Engage in learning the sales and building process of new construction home building to develop ability to answer specific questions about Builder, Community, Model and Process.

· Engage in learning the floor plans and options available and have ability to answer specific questions.

· Ensure that price sheets, home site premiums, MLS and marketing flyers all accurately reflect current pricing and availability.

· Work with the Marketing team to organize special events for your community.

· Keep the MLS up to date and fresh, including spec listings, new build listings and listings of homes under construction that will help community values.

· Use the MLS as a tool to stay on top of the resale market and communicate trends that you see to your manager.

· Build strong relationships with realtors and assist with the Realtor Reach Out Program.

WHAT YOU NEED

· High School Diploma or equivalent, college degree preferred

· Real Estate License or Builder’s Sales Person License or willingness to attain

· Proficiency with Microsoft Word, Excel, Outlook, Power Point and general knowledge of computers

· Professional appearance

WHAT WE’LL GIVE YOU

· Competitive salary.

· 401k with company match.

· Company-provided life insurance.

· Full benefits package including health, dental, vision, FSA, long and short-term disability, voluntary life insurance

· Company-sponsored employee events.

Founded over 50 years ago, Lombardo Homes established its reputation as a leader in home building excellence. In over 30 communities, the privately owned and operated family business continues to set the new home building industry pace by creating exceptional new construction homes with the utmost quality, anticipating customer needs and providing customers with a new home buying experience.