Customer Service Representative

• Provide superb customer service to all customers via in person, telephone, web, and email
• Build sustainable relationships and trust with customer through interactive communication
• Manage packaging inventory by working with the warehouse and supply chain to make sure our orders are going out at the highest rate
• Track and document R&D version changes both with production paperwork and Mysis
• Maintain up-to-date knowledge of products, customers, processes, and suppliers
• Provide daily updates and/or reports on customers’ requests and issues
• Precisely enter purchase orders, production dates, ingredient delays, etc. in the production SharePoint database
• Work with cross-functional teams as needed to ensure release of product is on time
• Ability to travel to the human food facility when needed
• Contributes to business results and overall experience
• Organizes work information to ensure accuracy and completeness
• All other duties as assigned.

• Must be 18 years of age or older.
• Must have working knowledge of Microsoft Office and other Microsoft applications.
• Exceptional interpersonal and communication skills
• Ability to multi-task and prioritize effectively
• Ability to work in a fast-paced, detail-oriented environment

• Medical, Dental, Vision & Life insurance available
• 401K available after reaching hours worked requirement
• Direct Deposit Programs

Peoplelink Staffing Solutions, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. Peoplelink’s dedication to the safety, health & well-being of our associates, clients and communities remains to be a #1 priority.