Customer Service/Production Assistant

Minuteman Press – West Bend

1423 W. Washington St.

West Bend, WI 53095

Customer Service / Production Assistant

Status: Part-time or Full-time

Pay: Pay $17.00 - $17.50 per hour based on experience

Schedule: Monday – Friday, 8:00am – 5:00pm

May also negotiate variable work schedule if needed

Job Responsibilities

· Greet and provide customer service to walk-in customers and answer phone calls

· Work closely with the designer to complete different types of printed orders

· Operate digital presses (3 total)

· Enter orders and bill completed orders

· Package orders

· Complete various bindery operations

· File work orders

Education and Experience

• Print Shop: 1 year (Preferred)
• Printers & Bindery equipment: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• High school or equivalent (Preferred)

Skills and Abilities

· High attention to detail

· Ability to manage time and workload independently to meet deadlines

· Ability to present company in a positive, professional, and supportive manner

· Flexible and able to adapt to a fluctuating workflow

· Excellent customer service skills