Customer Service Account Mgr. with Apparel Industry Experience (L.A.)

As LA's premier fashion development and apparel production house, we are seeking a self-motivated individual to help process client inquiries and order fulfillment. Submerge into the exciting world of custom garment creation (CMT) while helping us field incoming phone calls, incoming customers, and update our workflow spreadsheet. You will be expected to interact with clients, receive items, create work orders and coordinate with our production department, coordinate shipping, order supplies, communicate with sales reps, ensure emails and phone calls are answered in a timely manner, ensure accuracy of all information regarding each job, provide feedback to our production department regarding quality, placement, and overall customer satisfaction, among other responsibilities.
Job is 9am-4:30pm Mon-Fri in Vernon 90058

Must be:
Fashion Industry basic experience is a MUST. (Knowledge of Apparel industry terms such as seam allowances, overdye, vector files, embroidery, screens, digital printing, etc).
Fluent in English (Spanish is a BIG plus),
Have good communication and typing skills
Quick data entry ability - over 50wpm with good spelling, be personable to clients coming into our office and over phone calls.
Must have strong computer skills and general Administrative Assistant skills! (Word, excel, gmail, uploading documents, filing, etc). Knowledge of Adobe Illustrator/ Photoshop is a plus!

The Account manager must be detail-oriented, organized, and work well with tight deadlines. You would be working directly with the company principals and would be expected to be a critical thinker, problem solver, think outside the box type of person who is quick, reliable, and ensures that the job gets done.
TAGS: Apparel, Fashion, Printavo, Embroidery, Screen Printing, Sublimation, Heat Transfers, Cut and Sew
Job Type: Full-time
Salary: $20 - $25.00 per hour DOE

Shift:
• 8 hour shift
• Associate Degree (Preferred)
Experience:
• Microsoft Office: 3 years (Required)
• Administrative Experience: 3 years (Required)
• Customer Service: 1 year (Required)
Language:
• Spanish Knowledge (Preferred)
Work Location: On Site 5 days a week

• Principals only. Recruiters, please don't contact this job poster.

Clean
Great layout
Quiet
Creative
Respectful
Appreciative
Resourceful