HVAC DISPATCHER CUSTOMER SERVICEC

We are seeking an HVAC DISPATCHER CUSTOMER SERVICE to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Great small family owned business that focuses on family and a work life balance with no nights or weekends. We offer competitive pay for quality performace and skills that meet the needs and demands of our industry. We offer Paid Time Off, 401-K and paid holidays