Customer Service Representative - entry level

We are seeking a Customer Service Representative to join our team! After training, you will be responsible for processing customers orders by phone, scheduling service calls and other administrative tasks..

Responsibilities:

• Handle customer inquiries and orders
• Provide information about the products and services
• Process customer orders
• Document and update customer records based on interactions
• Schedule service calls

​Qualifications:

• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Excellent computer skills and an ability to work across multiple platforms

Acana Northeast is the exclusive distributor in New England for Electro Freeze Ice Cream Equipment as well as for Wadden Systems, known for their innovative ice cream flavoring systems. You can find us online at: www.acananortheast.com and www.icecreamflavors.com