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Posted August 20, 2026

Customer Service Representative

Ferrari's Appliance
Newington, CT, US Full Time
19USD - 22USD per hour

Job Description

Job Description
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Answer multi-line phone and schedule service calls
  • Document and update customer records based on interactions in QuickBooks system
  • Develop and maintain a knowledge base of the evolving products and services
?Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask, work in fast pace office setting
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Previous experience with Quickbooks and Google Calendar preferred
  • Must be able to commute to both locations

Compensation: $25,000.00 to $38,000.00
Location: 160 Rubber Avenue, Naugatuck, CT 06770 AND 460 New Britain Avenue Newington, CT 06111
Skills: Build Rapport
Calendaring
Communication Skills
Customer Service
Data Entry
Multi Tasking
QuickBooks Software
Sales Experience
Fast Paced
Organized

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