Medical Front Desk Receptionist

Paramount Physical Therapy and Rehab is a well-established outpatient orthopedic and general physical therapy clinic proudly serving the Greater Houston, Sugar Land, and Katy areas since 1999. We are known for delivering high-quality, personalized care with a strong focus on patient experience, efficiency, and teamwork.

Position Overview

We are seeking a dependable, detail-oriented Front Desk Office Administrator who will serve as the primary point of contact for patients while managing critical administrative and insurance-related functions. This role is essential to the daily operations of our clinics and requires someone who is confident, organized, and comfortable handling multiple responsibilities in a fast-paced healthcare environment.

This position is not limited to greeting patients—it requires hands-on involvement in scheduling, payments, and clinic coordination.

Key Responsibilities

• Serve as the Admin & front desk lead, greeting and checking in patients with professionalism and warmth
• Answer multi-line phones, schedule appointments, and manage confirmations and reminders
• Verify insurance benefits directly through portals, including copays, coinsurance, deductibles, and visit limits
• Collect patient payments and maintain accurate financial and billing records
• Coordinate closely with physical therapists and PTAs to ensure smooth clinic flow
• Perform daily administrative duties including faxing, scanning, filing, and data entry
• Accurately transfer and manage patient and insurance data across systems
• Maintain HIPAA compliance and patient confidentiality at all times

Required Skills & Traits

• Strong knowledge of medical terminology and insurance processes
• Proficiency with Microsoft Excel & Outlook and basic office software
• Experience using EMR systems (WebPT or similar preferred)
• Excellent multitasking, organization, and communication skills
• Professional, reliable, detail oriented and patient-focused
• Ability to work independently while being a strong team player
• Bilingual in English and Spanish is a plus

Qualifications

• Minimum 1 years of experience as a medical receptionist or front desk administrator (preferred but not required)
• Prior experience in a physical therapy or medical office strongly preferred
• Comfortable managing high patient volume and administrative workload

Job Details

• Job Type: Full-time (Part-time considered)
• Pay: $15.00 – $18.00 per hour
• Higher pay range based on qualification & experience
• Schedule:
• 6, 8 to 10 hour daily shifts
• Monday–Friday
• Weekends as needed
• Work Location: In person

Benefits

• 401(k) & 401(k) matching
• Health, dental, vision, life, and disability insurance
• Paid time off
• Flexible schedule
• Continuing education credits
• Opportunities for advancement

Additional Requirements

• Ability to commute to Houston, Katy, and Sugar Land, TX (PREFERED)
• Willingness to relocate to Houston, TX 77063 prior to start

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Paramount Physical Therapy & Rehab healthcare organization dedicated to providing high-quality patient care and exceptional medical services. We are a private outpatient orthopedic physical therapy clinic located in Memorial, Sugar Land, and Katy! We are currently seeking passionate and skilled Physical Therapists to join our team and contribute to our mission of improving the health and well-being of our patients.