Receptionists spend most of their time answering phone calls. However, a Receptionist may also be responsible for:
- Making appointments for all staff or for specific employees, such as executives
- Processing bills and helping clients or customers if they have any questions about their charges
- Organizing files for billing, customer and client records, etc.
- Directing visitors to the correct office
- Responding to all customer inquiries in a polite and timely manner
- sending needed Authorization to Insurances and keeping track of all Authorizations.
