Assistant Manager

KEY DUTIES & RESPONSIBILITIES

Entrance

• Guides customers onto the conveyor belt and provides them with proper auditory and visual directions on how to place their vehicle into neutral/accessory mode.
• Communicates with customers and helps to direct them safely to the next step in the wash process.
• Maintains a safe work environment by executing all safe driving procedure, and proper loading of vehicle on moving conveyor.

• Customer & Team Member Satisfaction
• Provide assistance at the pay station while increasing our Unlimited Club Memberships
• Organizational Capacity
• Cleaning & maintenance of the wash property

Expectations

• Communicates with customers and provides excellent customer service.
• Reports problems related to customers, employees, equipment, and supplies to Director of Operations.
• Maintains a neat personal appearance and presents himself/herself in a favorable manner to the public.
• Follows all best practices for personal hygiene and infection control.
• Greets all customers with a friendly attitude and demeanor
• Performs all functions of the team member job while adhering to all safety procedures, rules, and regulations.

Housekeeping.

• Carries out assigned duties to keep the car wash clean and attractive.
• Cleans and disinfects the store lot, lobby, offices, restrooms, and equipment.
• Sweeps, mops, cleans windows, cleans restrooms, restocks general supplies, empties trash, and sprays the bay with hose.

Skills

• Demonstrates attention to detail with excellent customer service, communication, interpersonal skills, service orientation, and time management.
• Possesses excellent communication skills to interact professionally and courteously with Site Manager, co-workers, and customers.

Essential Physical and Sensory Requirements

• Standing / Walking / Bending – Medium Level.
• Hearing Concentration – High Level -
• Speaking Concentration – High Level.
• Visual – High Level.
• Lifting – up to 20 lbs.

Working Conditions

• Outdoors in the elements.

Fast growing company, expanding with new locations ASAP!