Dispatcher Customer Service

We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer incoming calls
• Schedule service calls
• Dispatch plumbers to service calls
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

We are a fast pace plumbing company offering tons of different services. we are looking for individuals that are friendly, Water Restoration experienced is a plus.