Routing Specialist

A1 is a division of Ned’s Home and at Ned's Home, we value your skills, reward your hard work, and invest in your future. We're proud to be recognized as a USA Today Top Workplace for 2025! This award is based on our employee feedback and recognizes outstanding workplace culture.

Schedule

Monday through Friday, morning shift

Summary
Responsible for coordinating daily routing, scheduling, and administrative operations to ensure efficient service delivery and strong customer support.

Key Responsibilities

• Plan and optimize routing and scheduling activities
• Manage customer communications and resolve escalations
• Maintain routing procedures and documentation
• Support field operations and facilities coordination
• Monitor performance and improve routing efficiency
• Ensure compliance with all regulations
• Supervise staff, including training and performance management

Qualifications

• Strong organizational, multitasking, and time management skills
• Experience with routing/scheduling systems and MS Office
• Effective communication and customer service skills
• Leadership experience preferred

Core Competencies
Results-driven, detail-oriented, adaptable, collaborative, and customer-focused

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Ned's Home is currently hiring individuals that want to be part of a fast growing home service provider with a ton of growth opportunities!!!