Front of House Team Member
Job Description
Position: Front of House Staff
Role Overview:
Front of House staff serve as the primary point of contact for guests. They ensure customers receive prompt, friendly, and efficient service while maintaining the overall appearance and organization of the dining area.
Key Responsibilities
Welcome and seat guests in a friendly and professional manner
Take and deliver food and beverage orders accurately
Communicate orders and guest needs to kitchen staff
Maintain cleanliness of dining and service areas
Process payments and handle transactions
Address guest concerns or escalate issues when necessary
Ensure guests have a positive dining experience
Skills Required
Strong communication and interpersonal skills
Customer service mindset
Ability to multitask in a fast-paced environment
Team collaboration
Attention to detail
Work in a fun, energetic environment serving great food and building valuable skills.
