Business Development Manager

Business Development Managers at OneCloud Corporation drive growth by prospecting for and winning new customers. In this pivotal role, you will serve as a key revenue generator, combining deep technical knowledge with consultative selling skills to deliver customized solutions that address client business challenges. This is a field sales role based out of OneCloud's Charlotte office. You will spend much of each day selling locally, prospecting and conducting customer meetings, presentations, and product demonstrations. The successful candidate will stay ahead of industry trends and technological innovations to position OneCloud's offerings effectively in a competitive marketplace. As a Business Development Manager, you will embody OneCloud's commitment to excellence and follow established procedures while contributing to our collaborative culture.

Duties/Responsibilities:

• New Business Prospecting: Build and maintain your own pipeline of new prospects through high-volume daily activity to include in-person canvassing, phone, email, networking, and social outreach to consistently self-source qualified small and mid-sized business opportunities and meet activity and pipeline targets.
• Customer Relationship Development: Build and nurture meaningful relationships with both prospective and existing clients, serving as the primary company liaison to facilitate seamless communication regarding sales opportunities, service delivery, implementation timelines, and billing inquiries.
• Customer Experience Management: Drive client satisfaction through proactive relationship management, swift issue resolution, and strategic introduction of new solutions that address evolving business needs.
• Referral & Network Development: Develop and maintain a robust network of industry contacts, partners, and referral sources, and represent OneCloud at industry events to generate additional new customer opportunities.
• Consultative Solution Selling: Conduct efficient on-site needs assessments to understand each business's challenges, then recommend right-sized solutions from OneCloud's portfolio and move deals efficiently from discovery to close. Perform effective product demonstrations highlighting features and benefits most relevant to each prospect.
• Business Development Administration: Create professional quotes, contracts, and proposals with adherence to company pricing guidelines and approval protocols. Maintain meticulous documentation of all sales activities and customer interactions in CRM systems.
• Business Growth & Profitability: Achieve or exceed sales targets while managing expenses effectively to maximize organizational profitability and drive sustainable growth.
• Collaborative Teamwork: Support colleagues in achieving their objectives, contribute constructively to process improvements, and champion a positive team culture that aligns with broader company initiatives.
• Personal Accountability: Take ownership of your business territory and client relationships, completing all administrative requirements with timeliness and precision.

Required Skills/Abilities:

• Exceptional interpersonal skills with demonstrated ability to build trust-based client relationships
• Proven sales achievement record with strong negotiation and closing capabilities
• Comfort with high-volume prospecting, including in-person cold calls and drop-ins, and the persistence to handle frequent rejection
• Superior written and verbal communication skills with ability to articulate complex technical concepts clearly
• Comprehensive understanding of cloud-based technologies and services
• Strong analytical thinking and creative problem-solving abilities
• Excellent time management and organizational skills with attention to detail
• Resilience and adaptability in fast-paced, sometimes high-pressure environments
• Proficiency with Microsoft Office Suite and CRM platforms
• Valid driver's license with clean driving record
• Willingness to undergo background and reference checks

Education and Experience:

• Bachelor's degree in marketing, Entrepreneurship, Business, or related field (or equivalent professional experience)
• Minimum three years of quota-carrying field sales experience, preferably in telecom, cloud technology, managed services, VoIP, or related technical fields
• Demonstrated success in new business acquisition and account management
• Experience selling to small and mid-sized businesses in a fast-moving sales cycle

Physical Requirements

• Ability to drive throughout the territory each day, including frequent entering and exiting of a vehicle, walking between customer sites, and standing during presentations
• Capacity to lift up to 15 pounds occasionally
• Willingness to travel regularly for client meetings and industry events

Benefits:

• Comprehensive benefits package including health, dental, vision, and retirement plans
• Competitive compensation structure with performance incentives
• Collaborative and innovative work culture
• Generous paid time off program including vacation, holidays, and personal days
• Professional development opportunities

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