Customer Support Specialist

Do you love speaking with people and problem solving? We would love to meet you!

We are looking for a full-time Customer Support Specialist at Trophy Club Consulting, LLC. This role will be responsible for resolving customer inquiries, retention, client check-ins, and appointment scheduling. We provide consulting services to insurance agencies nationwide and are looking to expand our growing team!

Qualifications

• Experience in customer service roles
• Ability to communicate effectively with clients via phone and video platforms
• Excellent organizational and time-management skills
• Customer-centric approach and problem-solving skills
• Setting Appointments, Appointment Scheduling, and Lead Generation skills
• Experience in the insurance or consulting industry is a plus
• High school diploma or equivalent required

We are a world-class consulting program for insurance agents and agencies determined to elevate their business to the next level.