Medical Receptionist Medical Assistant

Full job description

Job Summary:
We are seeking a friendly, organized, and dependable Medical Receptionist to join our Practice on a fulltime basis. This role is essential in providing excellent customer service to patients while supporting the daily administrative operations of the practice. The ideal candidate is professional, detail-oriented, and able to multitask in a fast-paced environment.

Key Responsibilities:

• Answer and manage incoming phone calls in a courteous and professional manner
• Check patients in and out, ensuring accurate information and smooth patient flow
• Collect copays, balances, and other payments
• Send, receive, and manage faxes; review incoming documents for accuracy
• Coordinate and send patient referrals
• Obtain and process prior authorizations as needed
• Schedule appointments and assist with patient inquiries
• Make copies, print documents, and maintain organized records
• Maintain a clean and organized front desk area
• Perform other general receptionist and administrative duties as assigned

Qualifications:

• Previous medical receptionist or front desk experience preferred
• Strong communication and customer service skills
• Basic knowledge of medical terminology and insurance processes is a must
• Ability to multitask and stay organized in a busy environment
• Proficient in computer systems and electronic medical records (EMR)

Work Schedule:

• Full-time position
• 30-40 hours Monday - Friday possible weekends

Work Environment:

• Outpatient medical office setting
• Fast-paced and patient-focused environment

Pay: $16.00 - $18.00 per hour

Benefits:

• Health insurance Vison/dental
• Paid sick time
• Paid time off
• Retirement plan

Work Location: In person