Client Service Specialist - STEM Education center

What are we looking for?

We are looking for a Client Service Specialist; an energetic individual with an engaging personality who believes in our philosophy of learning and innovating in a fun environment. You will join our growing team of coaches at Cary to provide superior customer service to our students, parents and prospective customers.

Are you passionate about bringing STEM to young minds in our area? This could be the role for you.

Requirements

· Excellent oral communication and organizational skills.

· Able to prioritize tasks and respond to requests in a timely fashion.

· Upbeat, positive, energetic and works Independently.

· Good listener and strong influencer.

· Understanding of marketing principals.

· Proficient in promoting business

· Proficient in MS Office, Word, Excel, web-based applications.

· Very good listener, attentive to prospective client’s questions.

· Very effective presentation skills.

· Educational experience and First Aid training an asset.

· Understanding of robotics and programming an asset.

· Ability to inspire and lead others.

· Pre-employment background check is required.

Responsibilities include:

· Track and respond to all inquiries, via phone and email

· Conduct tours and describe our programs to prospective students and parents.

· Review program offerings, pricing and enrollment with prospective students and parents.

· Coordinate flow of enrollment, registration, payments and students for our programs.

· Organizational duties for the office and classrooms.

· Provide feedback to students and parents on srtudent progress.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Schedule:

• Monday to Friday PM and Saturday AM

Work Location: In person

Zebra Robotics is a pioneer in providing quality learning to students in the field of Robotics and Coding in a fun environment. Our innovative approach to STEM education equips students with the skills and knowledge required in this fast-paced, technology-driven environment. Knowledgeable instructors, renowned competition awards, and extensive course offerings set us apart from other similar programs. All of our curricula are developed in-house by our experienced and passionate staff. Students acquire critical thinking, design, and analytical skills through our courses. They also learn soft skills like time management, leadership, perseverance and teamwork which are vital to success in any career.