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Posted August 20, 2026

Front Desk Agent

Saguaro Lake Guest Ranch
Mesa, AZ, US Full Time
17USD - 18USD per hour

Job Description

Job Description

Charming Historical Guest Ranch is seeking a positive and energetic new team member!

Guest Services / Administrative Assistant

Apply for a great opportunity to work at the scenic Saguaro Lake Guest Ranch in the Tonto National Forest. Our staff is friendly, highly team-oriented, and committed to providing warm Southwestern hospitality to guests from all over the country and the world. This multifaceted position is crucial to our guest experience, as you will represent the Ranch on the front lines via phone, email, and for lodging/recreation activity check-ins. Competitive hourly wages and full benefits are offered. The position is full-time, with evening shift, and weekend availability required.

Duties:

  • Greet and assist guests & walk-in visitors
  • Take reservations for lodging/dining/activities and input into online booking systems
  • Process guest registration and explain ranch property/services as part of check-in procedure
  • Handle multi-line phone system and email communications
  • Create reservations for recreation guests for kayaking, paddle boarding, and tubing
  • Perform various administrative tasks to maintain daily office operations

Qualities / Skills Required:

  • Strong positive attitude and passion for customer service
  • Personable, professional, and friendly demeanor
  • Ability to multi-task and have great attention to detail
  • TEAM PLAYER
  • Strong written and verbal communication skills
  • Able to come up with creative solutions to problems that may arise in a fast paced work environment
  • Proficient with Google Docs & Gmail
  • Willing to learn our reservation/POS systems, such as CloudBeds, Peek, and Square
  • Must have reliable transportation, as the Ranch is in a somewhat remote location

Preferred: Experience in Office Administration, Hospitality, and/or Restaurants/Events

\nCompany Description

We are a historic guest ranch built in 1930 with a long tradition in showing guests from all over the world a little of the Old West. Sitting on the banks of the Salt River and in the shadows of the Goldfield Mountains, the ranch is located just 40 minutes northeast of Phoenix in the Tonto National Forest. The ranch has been owned by the same family for nearly 75 years.

Our 20 cabins have a rustic charm, each with their own bathrooms and yet purposefully lacking televisions or phones. Our main lodge is stunning with a four-sided fireplace in the living room and a real Saguaro cactus skeleton in the center of our dining room where we serve delicious meals made from scratch. Guests take part in a number of activities including horseback riding, hiking, kayaking, swimming in the pool, relaxing on their porch, or playing any number of games on the lawn.

We are a small Bed & Breakfast guest lodge along the lower Salt River with a distinct southwestern atmosphere. Along with our bed and breakfast guests, we also welcome corporate meetings, schools, weddings, and private family groups where we can serve all meals during their stay. With 20 guest cabins, we can accommodate up to about 60 guests depending on the dynamics of the group.

We offer horseback riding from Oct to May each year. To beat the heat, we offer kayaking, paddle boarding, and tubing in the summer months on the Lower Salt River, and kayaking on Saguaro Lake in the fall / winter and early spring. We encourage all of our employees to enjoy these experiences on their time off and offer employee discounts to do so. Just some of the perks of working at this lovely hidden gem in Mesa, AZ. The Ranch is a truly special place and we are looking for a special person to fill this position!

Company Description

We are a historic guest ranch built in 1930 with a long tradition in showing guests from all over the world a little of the Old West. Sitting on the banks of the Salt River and in the shadows of the Goldfield Mountains, the ranch is located just 40 minutes northeast of Phoenix in the Tonto National Forest. The ranch has been owned by the same family for nearly 75 years.\r\n\r\nOur 20 cabins have a rustic charm, each with their own bathrooms and yet purposefully lacking televisions or phones. Our main lodge is stunning with a four-sided fireplace in the living room and a real Saguaro cactus skeleton in the center of our dining room where we serve delicious meals made from scratch. Guests take part in a number of activities including horseback riding, hiking, kayaking, swimming in the pool, relaxing on their porch, or playing any number of games on the lawn.\r\n\r\nWe are a small Bed & Breakfast guest lodge along the lower Salt River with a distinct southwestern atmosphere. Along with our bed and breakfast guests, we also welcome corporate meetings, schools, weddings, and private family groups where we can serve all meals during their stay. With 20 guest cabins, we can accommodate up to about 60 guests depending on the dynamics of the group.\r\n\r\nWe offer horseback riding from Oct to May each year. To beat the heat, we offer kayaking, paddle boarding, and tubing in the summer months on the Lower Salt River, and kayaking on Saguaro Lake in the fall / winter and early spring. We encourage all of our employees to enjoy these experiences on their time off and offer employee discounts to do so. Just some of the perks of working at this lovely hidden gem in Mesa, AZ. The Ranch is a truly special place and we are looking for a special person to fill this position!

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