Auto Parts Specialist II
Job Description
Overview:
The Parts Specialist II provides counter service to NJDOT employees who need parts/equipment to perform their jobs. The Parts Specialist II will assist with inventory control, data entry in inventory systems, and customer service, and may occasionally drive a MANCON vehicle to pick up parts. The Parts Specialist II demonstrates proficiency at sourcing parts, mastery of procedures, and exceptional customer service.
This is an hourly position. Placement within the posted range will be based on a combination of relevant experience, certifications, and/or demonstrated skills that align with the role requirements.
Responsibilities:
Provide quality customer service to include but not limited to the following:
- Attention to detail
- Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual.
- Meet and greet customers
- Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
- Answer questions regarding availability of parts
- Ask appropriate questions to ensure correct parts are researched and provided
- Inform customers when requested parts are available
Parts Pick up
- Drive vehicle to designated locations to purchase/pick up parts
- Provide company documentation to vendors as required (tax exempt form, credit references)
- Review all invoices at vendor location to ensure accuracy on pricing and quantities
- Return products to MANCON location in a timely fashion
Data Entry Requirements
- Assist in generating invoices for customer requisitions in the inventory system
- Assist in entry of vendor receiving documents in the inventory system
Inventory Management Requirements
- Assist in performing weekly inventory cycle counts
- Assist in performing counts during Wall-to-Wall inventories at site
Other Requirements
- Follow established guidelines for vehicle and equipment maintenance
- Provide 24-hour support at the NJDOT location during emergencies
- Travel to vendor locations to pick up parts
- Assist with inventory research projects as requested
- Adhere to required procedures
- Participate in the MANCON continuing training program
- Assist the Store Supervisor with other duties as assigned
- Uses training, knowledge and experience to research and solve day-to-day issues independently
Qualifications:
- 1 year of computer experience
- 4 years of auto/HD truck parts experience
- 24-hour availability
- Valid Driver’s License with two years driving experience
- Obtain and maintain forklift license (MANCON will provide training after hire)
Physical Requirements:
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Physical Requirement Details:
Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.
Physical Activity:
Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking
Background Checks:
Credit Check, Criminal Check, DMV Check, Other customer checks may occur
Skills/Competency Checks:
Driver's License, Forklift License
Visit MANCON at https://careers-mancon.icims.com/jobs/5935/job to apply directly.
MANCON participates in E-Verify. MANCON is an Equal Opportunity Employer. MANCON will not discriminate based on race, color, age, sex or gender, gender identity, sexual orientation, religion, national origin, veteran status, genetic information, disability, or membership in any other protected class.
MANCON is headquartered in Virginia Beach, Virginia. MANCON provides personnel, material support and logistics services to state, federal and local governments and private industries nationwide. We provide employees from many diverse labor/skills categories and support professional, administrative, industrial and production services, logistics, and training, as well as the facilities management. No matter the direction, MANCON is always there.
