Posted August 20, 2026
Medical Office Front Desk Receptionist
Ian Boykin MD PA
Fort Pierce, FL, US
Full Time
Job Description
Job Description
We are looking for a reliable and friendly Medical Receptionist to join our healthcare team. The ideal candidate must have prior experience in a medical office setting, strong communication abilities, and a commitment to exceptional patient service. In this role, you’ll be the first point of contact for our patients, responsible for managing front-desk operations and supporting our clinical staff.
Key Responsibilities
- Greet patients and visitors professionally and courteously
- Answer and direct incoming phone calls
- Schedule patient appointments using eClinicalWorks (eCW)
- Verify insurance and collect co-pays or patient payments
- Maintain and update patient records accurately
- Assist with medical record retention, distribution, and organization
- Perform administrative duties such as scanning, faxing, and filing documents
- Coordinate referrals to other healthcare providers as directed
- Ensure compliance with patient confidentiality regulations (HIPAA)
- Deliver outstanding customer service to patients and their families
Qualifications
- High school diploma or equivalent (required)
- Prior experience as a medical receptionist or similar role (required)
- Proficient in electronic medical record (EMR) systems, especially eClinicalWorks
- Strong multitasking, organizational, and time management skills
- Excellent verbal and written communication skills
- Team-oriented with a professional and empathetic demean
- Knowledge of medical terminology and office procedures
Benefits
- Health Insurance
- Dental Insurance
- Paid Time Off
- Retirement Plan
Medical Specialty
- Primary Care
We are looking for a reliable and friendly Medical Receptionist to join our healthcare team. The ideal candidate must have prior experience in a medical office setting, strong communication abilities, and a commitment to exceptional patient service. In this role, you’ll be the first point of contact for our patients, responsible for managing front-desk operations and supporting our clinical staff.
Key Responsibilities
- Greet patients and visitors professionally and courteously
- Answer and direct incoming phone calls
- Schedule patient appointments using eClinicalWorks (eCW)
- Verify insurance and collect co-pays or patient payments
- Maintain and update patient records accurately
- Assist with medical record retention, distribution, and organization
- Perform administrative duties such as scanning, faxing, and filing documents
- Coordinate referrals to other healthcare providers as directed
- Ensure compliance with patient confidentiality regulations (HIPAA)
- Deliver outstanding customer service to patients and their families
Qualifications
- High school diploma or equivalent (required)
- Prior experience as a medical receptionist or similar role (required)
- Proficient in electronic medical record (EMR) systems, especially eClinicalWorks
- Strong multitasking, organizational, and time management skills
- Excellent verbal and written communication skills
- Team-oriented with a professional and empathetic demean
- Knowledge of medical terminology and office procedures
Medical Specialty
- Primary Care
