Customer Service & Operations Coordinator

We are a close-knit, family-owned business operating across three locations, and we are looking for someone who wants more than just a job—someone eager to learn our industry from the inside out and grow with us long-term.

If you bring a strong work ethic and a customer-first mindset, we will invest in teaching you the business, building your operational skills, and giving you deep product expertise that will serve you for life.

What We Offer

• Competitive Compensation & Benefits: A competitive wage with health insurance benefits and paid time off (PTO).
• Work-Life Balance: Flexible scheduling options to support our team members.
• Growth & Mentorship: Direct experience across multiple facets of the business with hands-on cross-training.
• Product Training: Prior battery industry knowledge is a bonus, but not required—we will fully train you to become a product expert.

The Role

In a small family office, no two days are identical. You will wear several hats, keeping our daily customer service and logistics running smoothly. Your key responsibilities will include:

• Customer Engagement: Calling existing customers for orders and building long-lasting, positive relationships over the phone.
• Inventory & Purchasing: Managing stock levels, creating purchase orders with vendors, performing inventory reviews, and managing warehouse transfers.
• Logistics & Coordination: Organizing efficient routes for delivery trucks.
• Administrative Cross-Training: Supporting core office functions, with opportunities to train in Accounts Payable, Accounts Receivable, and Payroll.

What We’re Looking For

• Positive & Dependable: A great phone personality, a welcoming attitude, and a strong sense of reliability.
• Adaptable Multitasker: Comfortable prioritizing tasks in a dynamic office environment.
• Core Tech Skills: Experience with Microsoft Office (Excel, Word, Outlook, and Access).
• Eagerness to Learn: A genuine curiosity to master our products and understand how our business operates.

Ready to grow with us?

Family-owned and operated since 1928, Staab Battery has built a legacy of trust and reliability across the Midwest. When you join our team, you’re not just an employee—you’re part of a tight-knit community that values work-life balance, hands-on learning, and long-term stability. We invest in teaching you our industry from the ground up, giving you valuable skills, competitive pay, and benefits in a supportive environment where your contributions truly matter.