Accounts Receivable Accountant
Job Description
Accounts Receivable Specialist
Position Summary
The Accounts Receivable Specialist is responsible for managing the company's accounts receivable process, ensuring timely collection of commissions and customer payments, maintaining accurate financial records, and providing exceptional service to clients, manufacturers, and distribution partners. This role requires strong organizational skills, attention to detail, and the ability to communicate professionally with internal and external stakeholders.
Key Responsibilities
Monitor accounts receivable aging and proactively follow up on past-due balances.
Contact customers regarding outstanding commissions and billback invoices through phone, email, and written correspondence.
Research and resolve payment discrepancies, short pays, deductions, and billing issues.
Reconcile customer accounts and maintain accurate account records.
Review, audit, and process employee sales expense reports for accuracy, policy compliance, proper documentation, and timely reimbursement.
Prepare reporting and analysis of sales team travel and entertainment expenses to support budgeting and cost control
Prepare weekly and monthly accounts receivable aging reports for management.
Work closely with sales, manufacturers, distributors, and customers to resolve disputes.
Maintain documentation supporting customer payments, deductions, and account adjustments.
Ensure compliance with company accounting policies and internal controls.
Respond promptly to customer inquiries regarding commission issues.
Recommend process improvements to increase collection efficiency and reduce outstanding receivables.
Process customer billback invoices and commission invoices accurately and on schedule.
Qualifications
Associate's or bachelor’s degree in accounting, Finance, or Business preferred.
3+ years of Accounts Receivable or accounting experience.
Experience in the foodservice brokerage, food distribution, or consumer packaged goods (CPG) industry preferred.
Proficiency with Microsoft Excel and accounting software (QuickBooks, NetSuite, Microsoft Dynamics, or similar ERP systems).
Strong analytical and problem-solving skills.
Excellent organizational and time management abilities.
Strong verbal and written communication skills.
Ability to manage multiple priorities while meeting deadlines.
High level of accuracy and attention to detail.
Preferred Skills
Experience working with commission-based receivables.
Knowledge of distributor and manufacturer payment processes.
Ability to analyze reports and identify collection trends.
Professional yet assertive approach to collections and customer service.
Strong collaboration skills across finance, sales, and operations teams.
Experience with social media platforms and basic social media management is beneficial.
Familiarity with artificial intelligence (AI) tools and applications, particularly for improving productivity, research, reporting, or administrative processes, is beneficial.
Interest in learning and adopting new technology and digital tools to improve efficiency is a plus.
Core Competencies
Financial accuracy
Customer Service Orientation
Integrity and confidentiality
Organization and prioritization
Problem solving
Communication
Teamwork
Initiative
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Ability to occasionally lift up to 20 pounds.
This position offers the opportunity to play a key role in maintaining the financial health of the organization while supporting strong relationships with manufacturers, distributors, customers, and the sales team.
