Order Entry Customer Service

We are seeking an Order Entry Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Independent lab with a great work place environment that values work life balance. Consumer focused to deliver top quality products to our customers with a niche for doing high end work. Fun, challenging, anti-corporate, and a place where you can elevate your career to new heights. Slackers need not apply!