Front Desk Agent

We are looking to hire a Guest Service Representative with open availability to help us keep growing. If you're hard-working and dedicated, the Holiday Inn Express and Suites is an ideal place to get ahead. Apply today!

Responsibilities:

• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
• Respond to guest requests and emergencies
• Reconcile all accounts in a timely manner
• Schedule guest wake-up calls and reservations for the following day
• Respond to guest inquiries, concerns and complaints as needed
• Answer phones and place reservations
• Maintaining hotel cleanliness

Qualifications:

• Excellent communication and math skills
• 2+ years' experience in customer service or hospitality
• Able to learn computer functions and other on-the-job skills
• Strong eye for details
• Good problem-solving skills
• Ability to multitask
• Solid customer service skills
• Strong written and verbal communication skills
• Exceptional customer service skills
• Flexible schedule

Job Types: Part-time

Pay: $11.00 - $12.00 per hour

COVID-19 considerations:
We work behind plexiglass and offer masks and gloves