Master Service HVAC/R Technician
Job Description
Master Residential HVAC Service Technician (Contract-to-Hire) – Steira Air
Steira Air is seeking an experienced and customer-focused Master Residential HVAC Service Technician to join our team in a contract-to-hire role. This position is ideal for a seasoned professional who thrives in residential environments, delivers exceptional customer experiences, and takes pride in both technical excellence and mentorship.
We are looking for a technician with 6–7+ years of hands-on experience, the ability to train and guide others, and the professionalism to represent our brand in customers’ homes. Candidates must have their own tools and be available for on-call emergency service rotation.
Key Responsibilities
Diagnose, service, and repair residential HVAC systems with precision and efficiency
Install new heating and air conditioning systems in residential settings
Perform routine preventative maintenance to ensure system performance and longevity
Respond to on-call and emergency service requests, including after-hours as needed
Deliver a high level of customer service, clearly explaining issues and solutions to homeowners
Train and mentor junior technicians to improve overall team capability
Maintain accurate service documentation and communicate effectively with customers and management
Follow all safety standards and company procedures
Qualifications
Minimum 6–7 years of residential HVAC experience
Strong customer service and communication skills—must be comfortable working directly with customers in their homes
Proven ability to train and develop other technicians
Solid understanding of HVAC systems, controls, and wiring diagrams
Excellent troubleshooting and critical thinking abilities
Must have own tools and reliable transportation
Willingness and ability to participate in an on-call rotation for emergency service
Professional, dependable, and self-motivated
What We’re Looking For
At Steira Air, we’re looking for more than just a technician—we want a trusted professional who customers feel confident inviting into their homes. The right candidate is dependable, skilled, customer-driven, and ready to grow with a company that values quality work and strong relationships.
If you want, I can make this more aggressive (to attract top talent fast) or add pay range + bonus structure language, which usually boosts applicant quality significantly.
Steira Air is a growing, specialized HVAC and Indoor Air Quality company on a mission to create healthier indoor environments for homes and businesses. With over 30 years of combined industry experience and leadership from HVAC test-and-balance experts, we focus on delivering exceptional air quality and efficient system performance through the use of advanced technologies, including specialized coil cleaning and air quality monitoring systems.
At Steira Air, you’ll be part of a team that values quality, innovation, and real results for customers. Our work directly impacts people’s comfort and well-being by improving indoor air quality and extending the life of HVAC systems.
