Installation Manager

JOB DESCRIPTION:

A national manufacturer and installer of residential outdoor wood structures — including sheds, gazebos, and play systems — is seeking a hands-on Installation Manager to oversee regional field operations, contractor performance, and project coordination.

D2D:

• Coordinate with our 1099 installers to ensure projects are assigned and completed in a timely manner.
• Recruit contractors and assemblers and provide onboarding, training, and development.
• Coach installers to drive top Customer Satisfaction results
• Proactive communication and timely resolution for escalated repairs or service calls
• Manage warehouse personnel for efficient order preparation and staging
• Conduct occasional vendor site visits to represent the brand Assist in inventory control procedures such as purchasing, warehouse safety, and inventory adjustments
• Fosters a goal-motivated environment, strive for continuous improvement, and strong teamwork

MUST HAVES:

• 4+ years of installation or field service work in the construction or related space.
• • Preferred companies: Home Depot, Lowes, etc.
• 2+ years of management experience (5-10 people).
• Comfortable managing Installation Technicians and owning the hiring/onboarding process for this team.
• This person will be expected to grow their team.
• This is a must-have requirement. Experience with scheduling, work assignment, and people management.
• Excellent communication skills and work ethic.
• Comfortable with physical requirements: standing, driving, occasional lifting.