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Posted August 19, 2026

Receptionist

ODD Fellows Home of Massachusetts
Worcester, MA, US Full Time

Job Description

Job Description
Job description

Essential Functions, Duties, and Responsibilities:

  • Perform all duties and responsibilities with a positive attitude.

  • Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.

  • Greet guests and visitors in a professional and courteous manner and directs them accordingly.

  • File correspondence.

  • Record and type employees/families meal charges.

  • Type correspondence as needed.

  • Coordinate front desk activities.

  • Maintain the front desk in a neat and orderly manner.

  • Respond to emergency situations by contacting appropriate party; 911, fire department, police, etc.

  • Attend required in-service training sessions and orientations.

  • Respond to residents' needs in a courteous manner.

  • Update the communication logbook on a regular basis.

  • Maintain community brochures and stock.

Shifts Available:

  • Monday - Friday

7AM-3PM

QUALIFICATIONS

  • Must have knowledge of basic telephone reception systems and techniques.

  • The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residents in a professional manner.

  • The ability to respond calmly to emergency situations is essential.

  • The ability to communicate in English both orally and in writing is essential.

  • Focused and dedicated to provide excellent customer service

  • Must be Vaccinated with the Booster shot completed

*All applicants are required to pass a background check including CORI

Great Place to Work - Great Benefits!!

  • Affordable health benefits –

  • Generous PTO packages

  • 403b

  • Competitive salary

  • Life insurance & accident

  • A comprehensive, outstanding benefit package including generous vacation, holiday pay, health, dental, vision insurance with employer contribution and reimbursement.

  • Health, Dental and Vision eligibility at 24 hours.

  • Free onsite parking

  • Employee Referral Bonuses*

This is an excellent opportunity to grow your skills while making an immediate impact and contribution to our facility and the lives of our patients. If you have a passion for your work, you are strongly encouraged to apply.

*Salary rate is commensurate with experience.

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