Program Manager

Program Manager – Aerospace Manufacturing

C&F Tool & Die Co. is seeking a highly motivated, organized, and detail-oriented Program Manager to join our fast-paced aerospace manufacturing team. The Program Manager will serve as a key point of contact between C&F Tool & Die and our customers, ensuring clear communication, accurate order processing, and on-time delivery.

We are primarily an aerospace parts manufacturer specializing in build-to-print machining. Our diverse production environment includes CNC lathes with live tooling, as well as 3-, 4-, and 5-axis milling machines. The ideal candidate will be comfortable working in a manufacturing environment and able to communicate effectively with both customers and internal teams.

Key Responsibilities

• Receive, review, and process customer purchase orders to ensure requirements are clearly understood and accurately communicated to planning and production.
• Release customer orders to the planning department and monitor progress to support on-time delivery.
• Serve as the primary liaison between customers and C&F Tool & Die regarding specifications, delivery schedules, order status, and other program-related issues.
• Review customer purchase orders, drawings, specifications, travelers, and related documentation to identify requirements and potential issues.
• Communicate proactively with customers regarding order status, changes, questions, and delivery commitments.
• Participate in weekly production/status meetings and provide updates on customer requirements and program priorities.
• Assist with the quoting and bidding process as requested.
• Assist with training and provide guidance to employees in the use of E2 manufacturing software and related processes.
• Assist with the implementation, maintenance, and continuous improvement of AS9100 quality management system requirements.
• Work closely with production, planning, quality, and management to identify and resolve issues that could affect quality, cost, or delivery.
• Promote quality and customer satisfaction throughout all areas of the manufacturing process.
• Identify opportunities to improve communication, workflow, documentation, and overall customer service.

Qualifications & Skills

Minimum Education / Experience

• High school diploma or GED required; or
• Three or more years of relevant manufacturing, aerospace, customer service, production coordination, or program management experience.

Required Skills

• Ability to read, write, and communicate effectively in English.
• Strong organizational and time-management skills with excellent attention to detail.
• Basic office and administrative skills.
• Proficiency with computers and Microsoft Office, including Word and Excel.
• Ability to read and interpret engineering drawings, customer purchase orders, travelers, specifications, and other manufacturing documentation.
• Ability to communicate professionally and effectively with customers and internal personnel.
• Ability to prioritize multiple projects and customer requirements in a fast-paced manufacturing environment.
• Strong problem-solving and follow-through skills.

Preferred Qualifications

• Experience in aerospace manufacturing or CNC machining.
• Previous experience with an ERP/MRP system; E2 experience is a strong plus.
• Familiarity with AS9100 or other aerospace quality-management standards.
• Experience with customer purchase orders, production scheduling, quoting, or program coordination.
• Knowledge of CNC machining processes, including turning and 3-, 4-, or 5-axis milling.
• Previous experience working in a build-to-print manufacturing environment.

C & F Tool & Die is a medium-sized machine shop that has been in business since 1986. Our goal is to provide high quality, precision machine work at a competitive price. We go the extra mile to find possibilities, provide practical solutions and deliver exceptional service.