General Manager

Responsibilities include:

• Learn the granite and marble industry, fabrication processes and customer relations. Look for ways to improve processes currently in place.
• Increasing revenue through new marketing efforts, attracting new customers.
• H.R. / staff accountability – this relates to the shop, office, and subcontractors.
• Setting strategic, operational and financial goals with the staff and tracking these goals daily.
• Recruiting / hiring / training and accountability for all positions within the organization.
• Ordering and maintaining slab inventory and managing costs. Review market pricing regularly and making necessary adjustments; related to both fabrication and material costs. Reducing and minimizing costs in all areas.
• Culture. Lead by example and get buy in from all employees and subcontractors. Maintains positive attitude.
• Ensure high customer satisfaction and assist in resolving escalated customer concerns without impact to production or sacrificing quality.

Minimum Requirements:

• 5+ years management experience, preferably in a related industry.
• Bachelor’s degree in related field preferred, but not required.
• Strong attention to detail and organization skills necessary.
• Strong communication skills, both written and oral.
• Strong computer skills including proficiency in Microsoft Suite products.
• Full Time position, M-F
• Basic Quickbooks knowledge is preferred

Pay $75,000 + depending on experience.

Great Lakes Granite & Marble (GLGM) is a leading residential fabricator and installer of granite, marble and quartz in SE Michigan.