Customer Relations Associate

Customer Relations Associate

S.H.O.W. ATL – Atlanta, GA
Full-Time | In-Person | Paid Training | Customer-Facing Sales

S.H.O.W. ATL is seeking motivated, outgoing, and dependable individuals to join our Atlanta team as Customer Relations Associates.

This is a full-time, in-person, customer-facing sales position. Customer Relations Associates interact directly with customers while representing established client brands, identifying customer needs, explaining available products and services, and assisting customers with selections and enrollment.

This role is a strong fit for individuals with experience in customer service, retail, hospitality, sales, promotions, or other customer-facing environments who enjoy working with people and are interested in developing their communication and sales skills.

Paid training is provided, including hands-on coaching on client products and services, customer engagement, sales processes, and professional communication.

Responsibilities

• Greet and engage with customers in a friendly and professional manner
• Build positive relationships with customers through face-to-face interaction
• Ask questions to understand customer needs and preferences
• Provide information about client products, services, and available options
• Recommend appropriate products or services based on customer needs
• Assist with customer acquisition, sales, and enrollment
• Answer questions and provide accurate product and service information
• Maintain accurate customer information when required
• Represent client brands professionally
• Work alongside team members to achieve individual and team objectives
• Participate in paid training, coaching, and team meetings
• Maintain a positive and professional customer experience

Qualifications

• High school diploma or GED required
• 1+ year of customer-facing experience preferred
• Strong communication and interpersonal skills
• Comfortable speaking with and assisting customers face-to-face
• Comfortable working in a sales-focused environment
• Professional, dependable, and punctual
• Positive attitude and willingness to learn
• Ability to receive and apply feedback
• Goal-oriented and motivated by performance
• Ability to work effectively in a team environment
• Reliable transportation to the Atlanta work location
• Available for full-time, in-person work

Previous experience in customer service, retail, hospitality, sales, promotions, restaurants, or other customer-facing positions is preferred but not required.

What We Provide

• Paid training and hands-on coaching
• Experience representing established client brands
• Development in customer relations and sales
• Professional communication training
• Team-oriented work environment
• Opportunities to develop leadership and business skills
• Performance-based growth opportunities

Work Location

Atlanta, GA

This position is fully in-person and requires direct, face-to-face interaction with customers. This is not a remote or hybrid opportunity.

Hiring Process

Northgate Workforce is assisting S.H.O.W. ATL with recruiting and candidate screening for this position. Candidates selected to move forward will be contacted with additional information regarding the interview process and position.

Equal Opportunity

S.H.O.W. ATL considers qualified applicants without regard to legally protected characteristics.

Join S.H.O.W. ATL to build real-world experience in customer relations, sales, and professional communication while representing established client brands. We provide paid training, hands-on coaching, a team-focused environment, and opportunities for performance-based growth and leadership development.