Bilingual Intake Associate

Bilingual Intake Associate (Sunset Park, Brooklyn, NY)
Starting Pay: $22.00/hr.

Description

The Associate supports the customer experience at onsite and offsite events organized by the Career Center. The Associate ensures that customers receive orientation and job screening services compliant with funder policies.

Responsibilities

· Provide front desk reception and customer service to patrons of the center.

· Intake candidates and ensure accurate data entry into relevant systems.

· Share information about available employment opportunities.

· Answer job seekers’ needs and refer them to the appropriate Workforce1 center.

· Maintain up-to-date knowledge of workforce development programs and services.

· Assist with general administrative tasks to support recruitment and intake.

· Facilitate virtual recruitment events.

· Create weekly advertisements and recruitment calendars.

· Post recruitment ads on job boards.

· Attend offsite recruitment events.

Requirements

· High school diploma or equivalent; associate’s degree preferred.

· Professional demeanor and customer service skills.

· Well organized; ability to multitask and meet deadlines.

· Excellent written and verbal communication skills.

· Bilingual (English and Spanish) required.

· Experience in workforce development, recruitment, or customer service is a plus.

· Strong computer literacy and data entry skills.

· Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams) is a plus.

· Proficiency in MS Word, MS Excel, and Outlook. Ability to manage multiple tabs/windows simultaneously.