Seasonal Toy Store Associate
Job Description
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Opportunity:
Provide excellent customer service to Mattel Toy Store customers and drive store sales.
Must be able to work a minimum 3 days per week including Saturday.
What Your Impact Will Be:
- Operate Point of Sale (POS) device and process payments for all guests.
- Enter new customers and update existing customers in the POS system accurately and with correct membership type.
- Maintain an orderly and clean workstation.
- Actively engage with customers to promote weekly specials, add on items and other values and deals.
- Close POS, document sales transactions, track sales metrics and provide reports to management on sales performance and customer feedback at the end of each shift.
- Leave a lasting impression as the FACE of Mattel.
Customer Service
- Greet every customer and provide a friendly and welcoming environment.
- Actively engage with customers to determine their needs and make appropriate product recommendations using comprehensive product knowledge information.
- Promote products, explain features and benefits, and recommend additional products to maximize sales.
- Meet daily service and sales goals.
What We’re Looking For:
- Must be able to work at least 3 days per week including Saturday. Full time hours are available though.
- Highly self-motivated team players with a positive attitude and a great work ethic.
- Excellence with customer relations, great communication skills.
- Highly organized and pays attention to small details.
- Impeccable time management.
- Dependable and responsible with an excellent attendance record.
- Ability to manage multiple responsibilities simultaneously and be flexible to changes in priorities and schedules
- Ability to work collaboratively in a fast-paced and sometimes stressful environment.
*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.
Who We Are:
Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.
All your information will be kept confidential according to EEO guidelines.
Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants
