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Posted August 19, 2026

Personal Lines Customer Service Representative

Protouch Staffing
Duluth, MN, US Full Time
24USD - 28USD per hour

Job Description

Job Description

Job Description:

· Provide support to our Personal Lines Department

· Assist client's with policy changes and billing questions

· Act as a liaison between clients and our insurance companies

Responsibilities:

· Process policy changes, cancellations, and file claims

· Assist clients with billing inquiries and payments

· Update client information

· Answer and direct phone calls

· Quote new Accounts

· Answer and direct phone calls

· Various duties as needed

Requirements:

- Associate or Bachelor's Degree preferred.

-Two or more years of relevant experience in an office environment

-Experience with office programs and technology including Microsoft Office and Google

-Ability to obtain Minnesota Property and Casualty Insurance Licensure within first month of hire

Benefits:

  • PTO

  • Medical, Dental, Vision plans

  • 401k Retirement Plan

  • Friendly and open office culture

  • On-site workout facility

  • Free parking in Canal Park

  • Room for advancement/growth within the agency

  • Bonuses

Benefit Conditions: (Medical, Dental, Vision, 401k, HSA)

\nCompany Description

Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.

Company Description

Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.

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