Workforce Management Planning Associate

We are looking for a detail-oriented Associate to support timekeeping operations for a retail organization in Chesapeake, Virginia. This Long-term Contract position is ideal for someone who enjoys working with large data sets, resolving workforce-related inquiries, and producing accurate reporting for business users. The role combines analytical work, inbox support, and reporting responsibilities, making it a strong fit for candidates with solid Excel skills and a comfort level with numbers.

Responsibilities:

• Respond to incoming questions from stores, field leaders, and internal partners regarding timekeeping records, time sheets, and related workforce matters.

• Review requests submitted to the team inbox and provide clear, accurate guidance while escalating complex issues when needed.

• Maintain and update recurring reports within Legion and other reporting tools to support workforce planning activities.

• Analyze large volumes of data by sorting, validating, and organizing information to ensure reporting accuracy.

• Produce spreadsheet-based reporting and assist with data preparation using Excel and related analytical tools.

• Support work across duplicate systems and help reconcile information between platforms as part of daily operations.

• Monitor data trends and identify inconsistencies in timekeeping information for follow-up and correction.

• Contribute to process efficiency by documenting common questions, recurring issues, and reporting needs.

• At least 1 year of experience in a data-driven administrative, accounting support, or workforce-related role.

• Proficiency in Microsoft Excel, including the ability to organize, manipulate, and review large data sets.

• Experience with data entry and a strong focus on accuracy in high-volume work.

• Familiarity with timekeeping processes, time sheet review, or workforce management support.

• Strong numerical aptitude and comfort working with reports, records, and structured data.

• Ability to manage multiple inquiries and prioritize tasks in a fast-paced team environment.

• Exposure to Power BI, Power Query, or similar reporting tools is a plus.