Service Coordinator

LHH is partnering with a client in High Point searching for a Service Coordinator. This role is open due to an increase in business and growth! This role will be onsite M-F 7:30AM-4:30PM, permanent with full benefits paying $55-60k. Prior experience in the HVAC industry and/or working closely with Technicians required to be eligible for this role! Transportation dispatch will not translate for this role.

Responsibilities:

• Receive new work order requests via phone/email queue
• Enter work orders, order specifications, and quotes
• Schedule Technician based on location, client needs, and availability
• Answer calls from Technicians regarding parts, issues, or delays
• Act as liaison between client, Technician, and internal departments to complete requests within a timely manner
• Track project through to completion
• Close project out in system and process for invoicing

Qualifications:

• Prior experience in the HVAC industry and/or working closely with Technicians required to be eligible for this role
• Must be a true team player, able to multi-task and prioritize
• Even-keeled demeanor, not one to get flustered easily
• Must have strong attention to detail

If you are interested in this role, please apply at www.lhh.com!

Pay Details: $55,000.00 to $60,000.00 per year

Search managed by: Kaitlyn Pruitt

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.