CSR/Logistics Coordinator

Logistics Coordinator / Customer Account Support

Chattanooga, TN | 100% Onsite | Monday–Friday, 8:00 AM–5:00 PM | 2 Positions Available | Contract-to-Hire Potential

We’re hiring! Our client, a well-established local distribution organization in Chattanooga, currently has two openings for motivated and detail-oriented Logistics Coordinator / Account Support professionals.

This is a contract-to-hire opportunity, with the potential to become permanent based on performance. If you’re a customer-focused professional who enjoys staying organized, solving problems, and keeping things moving, this could be a great opportunity to join a strong team and build a long-term career.

You’ll play an important role in supporting customers and ensuring orders, shipments, billing, and account needs are handled accurately and efficiently.

• Review customer orders for accuracy, completeness, and compliance with company policies
• Accurately enter orders and transactions into customer systems
• Monitor and manage a shared group mailbox, responding to questions and resolving issues
• Communicate directly with customers to provide timely solutions and exceptional service
• Coordinate ground transportation and shipping to meet customer requirements
• Process billing, pricing adjustments, and purchase orders
• Coordinate returns and ensure proper documentation and resolution
• Partner with internal teams to keep orders and customer needs moving smoothly
• Assist with data entry, filing, documentation, and other administrative support as needed

What Makes This Opportunity Stand Out

'14; 2 positions currently available

'14; Monday–Friday, 8:00 AM–5:00 PM schedule

'14; 100% onsite in Chattanooga

'14; Opportunity to build experience in customer service, logistics, and account support

'14; Join a team where accuracy, communication, and customer service are valued

The ideal candidate is:

• Customer-focused and professional
• Highly organized and detail-oriented
• Comfortable managing multiple priorities and deadlines
• A strong communicator who enjoys helping customers
• Confident using computers and learning new systems
• Experienced in customer service, order processing, logistics, account support, or a related administrative role

Prior logistics or distribution experience is a plus, but candidates with strong customer service and administrative experience who are eager to learn are encouraged to apply.

Ready for Your Next Opportunity?

If you’re looking for a role where your customer service skills, attention to detail, and ability to keep things organized can make a real impact, we’d love to hear from you!

All applicants must be willing to complete a background screening and drug screening and provide positive professional references from previous employment.

• At least 1 year of experience in customer service, account support, order processing, logistics coordination, or administrative operations.
• High school diploma or equivalent required; additional coursework or training in business or related fields is beneficial.
• Demonstrated accuracy in order entry, billing support, purchase order handling, and general transaction processing.
• Working knowledge of CRM systems and comfort navigating customer or order management platforms.
• Ability to support shipping, ground transportation, and transportation logistics activities with strong attention to detail.
• Strong written and verbal communication skills with the ability to respond clearly to customers and internal teams.
• Proven ability to identify discrepancies, support pricing changes, and help process returns efficiently.
• Comfortable working independently in a fully on-site environment while also collaborating effectively with cross-functional teams.