We are seeking a friendly, organized and detail-orientated receptionist to join our team to provide safe, pleasant and optimal patient care. As the first point of contact with patients, it is important to ensure a welcoming, friendly and professional environment.
Key Responsibilities
Greet patients and visitors in a courteous and professional manner
Answer and route phone calls, take messages and respond to inquiries expeditiously
Schedule, confirm and manage patient appointments
Register patients and update demographics and insurance
Maintain patient records while ensuring confidentiality and HIPAA compliance
Coordinate communication between patients and appropriate providers
Manage front desk workflow and patient check in and out processes
Manage incoming and outgoing emails, faxes, referrals and records requests each day through the info email and Dr. Chrono message system
