Lead Technician/ Service Tech

SECURITY 101

ON-SITE

LEAD TECHNICIAN OR INSTALL TECH OR SERVICE TECH

JD

Skills / Abilities

• Must have a minimum of 3 years’ experience installing, servicing, and programming commercial access control, IP-based video systems, and intrusion alarm systems.
• Must have experience with one or more: Honeywell Pro-Watch, Genetec, Openpath, Exacq, 3xLogic, or Brivo.
• Must have a minimum of 3 years’ experience as a project lead responsible for complete project supervision.
• Must be process-oriented, with strong communication and organizational skills.
• Ability to support customer systems via remote diagnostics with professionalism.
• Knowledge and practical experience with the internet and networking is essential.
• Must be able to work independently and resolve problems to our customers’ satisfaction.
• Must possess a valid driver’s license and clean MVR.
• Current certification in one of the following is a plus: Honeywell Pro-Watch, Genetec, Openpath, Exacq, 3xLogic, or Brivo.

Responsibilities

• Install, terminate, configure, and test enterprise security systems with minimal supervision.
• System knowledge of CCTV, Access Control, IP Cameras, Intrusion Detection, Video Analytics, IP Network Systems, and Visitor Management required
• Lead a team on project installations.
• Manage quality control and provide fanatical customer service.
• Take responsibility for and track project progress.

You will receive a work polo, iphone or android phone and work van