Posted August 19, 2026
Mailroom Associate
Qualified Staffing
Richmond, VA, US
Full Time
Job Description
Job Description
Mailroom Associate
Location: Richmond, VA
Pay: $17/hour
Schedule: Full-Time, M-F
Employment Type: Temp-to-Perm
Now Hiring a Mailroom Associate!Qualified Staffing is hiring a dependable and detail-oriented Mailroom Associate for a full-time, temp-to-perm opportunity in Richmond, VA. This position supports daily mailroom, shipping, document processing, supply, and office operations. Because this role regularly handles confidential business, financial, and patient-related information, we are looking for someone who is highly organized, trustworthy, accurate, and comfortable working independently.
What You'll Do- Receive, open, date-stamp, sort, scan, and distribute incoming mail to the appropriate departments and authorized recipients.
- Retrieve and deliver mail to and from the local post office as part of daily mailroom operations.
- Process time-sensitive documents and correspondence accurately while maintaining appropriate confidentiality.
- Prepare outgoing letters, packages, business supplies, samples, marketing materials, and other shipments.
- Verify addresses, packaging, postage, and shipping methods before materials leave the facility.
- Monitor postage rates and assist with updates to mailing systems when necessary.
- Scan and process incoming checks and financial correspondence according to established procedures.
- Coordinate the shipment and return of company equipment in partnership with HR, IT, and other departments.
- Track shipments and maintain accurate records for equipment, samples, supplies, and other outgoing materials.
- Fulfill internal requests for sales and marketing materials, samples, office supplies, and related items.
- Maintain appropriate inventory levels for office, breakroom, mailroom, and shipping supplies.
- Assist with specialized sample orders and enter or update tracking information within company systems.
- Complete occasional manual order confirmations or data-entry tasks using internal software.
- Help manage visitor access to the Richmond office using designated doorbell/access software.
- Maintain the confidentiality and security of PHI, PII, financial information, and other sensitive materials.
- Communicate with internal departments to resolve mail, shipment, documentation, payment, equipment, and supply-related questions.
- Maintain a clean, secure, organized, and professional mailroom environment.
- Follow established HIPAA, privacy, security, and document-handling procedures.
- Perform other duties as assigned.
- High school diploma or GED required.
- At least 6 months of mailroom, shipping, receiving, administrative, warehouse, office support, or related experience preferred.
- Experience with mail management systems, postage equipment, shipping software, or U.S. Postal Service procedures is a plus.
- Strong attention to detail and commitment to accuracy.
- Ability to handle confidential and sensitive information with discretion.
- Comfortable working independently and managing multiple priorities.
- Strong organizational and time-management skills.
- Ability to recognize problems, use sound judgment, and escalate concerns appropriately.
- Basic computer and data-entry skills with the ability to learn proprietary software.
- Basic math skills, including addition, subtraction, multiplication, division, fractions, and decimals.
- Professional written and verbal communication skills.
- Reliable transportation and ability to travel locally to retrieve and deliver mail.
- Ability to lift up to 40 pounds and use a hand truck to move mail totes and packages.
The ideal candidate is a reliable self-starter who enjoys owning a process from beginning to end. You will be successful in this position if you are organized, comfortable working with confidential information, able to shift between physical mailroom duties and computer-based tasks, and committed to getting the details right.
Why Work With Qualified Staffing?- Competitive benefits including healthcare, vacation/holiday pay, and 401(k).
- One application gives access to multiple job opportunities nationwide.
- Fast, friendly responses—typically within 24–48 hours.
INDRic
