Operations Associate

Flatrock is looking for an Operations Associate to join our Human Resources Team! This is a full-time position located in our corporate office in Flint!

What You'll Do

• Assist the Human Resources Team with internal audits of care homes
• Maintain employee and resident rosters
• Update records for new placements, transfers, and terminations
• Notify management when performance evaluations are due
• Track upcoming CPI, CPR, Recipient Rights trainings, and TB tests
• Complete required licensing paperwork for residents (initial and annual)
• Support resident move-in and move-out processes
• Conduct annual training sessions for care homes
• Maintain employee files and resident FIN/SharePoint records
• Assist with documentation requests for external audits
• Complete ICHAT, National Registry, and State Registry checks annually
• Perform monthly OIG/SAM background checks
• Perform monthly MVR/ELD checks
• Assist with orientation activities and front desk support as needed
• Take on additional duties assigned by management

What We're Looking For

• Strong organizational and time-management skills
• Excellent attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Professional communication skills
• Comfort working with confidential information
• Must have experience with Microsoft Office and electronic record systems
• Experience in healthcare, human resources, operations, or compliance is a plus

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