Manufacturing Quality Systems Technician (SQF/GEMBA)

Manufacturing Quality Systems Technician (SQF/GEMBA)

Florence, KY | $20.55–$22.55 per hour | Day Shift: 7am–7pm

Why this role matters

Every shipment that leaves our facility reflects our commitment to safety and quality. In this role, you champion compliant operations, robust testing, and continuous improvement so customers receive exactly what they expect—every time.

What you'll own

• Safety leadership: model safe practices, follow PPE requirements (steel-toe shoes, hearing protection, safety glasses, hair/beard nets), and uphold food service policies.
• 5S discipline: maintain order and cleanliness for reliable, efficient testing.
• Policy adherence: ensure plant and corporate safety procedures are followed; escalate nonconformance promptly.
• Quality communication: document and report issues to operators, supervisors, and plant leadership.
• Sampling control: collect, label, and catalog samples from designated machines.
• Product verification: conduct random audits of finished goods (skids and bales) to confirm conformance.
• Laboratory testing: perform paper tensile and handle strength, ink rub resistance, bar code scanning, and basis weight tests.
• Instrumentation: use a tensile tester, Sutherland rub tester, bar code scanner, and gram scale accurately and safely.
• Regulatory compliance: support OSHA and EPA requirements across all activities.
• Audit support: assist internal audits/inspections and log results in required safety systems.
• Safety culture: participate in weekly OSHA-aligned safety meetings; contribute to plant safety committee objectives and training for shipping/receiving and production teams.
• Daily transparency: send end-of-shift summaries highlighting safety/quality issues, resolutions, and escalations.
• GEMBA oversight: ensure audits are completed, address repeat or severe findings immediately, and maintain current records.
• Cross-level collaboration: communicate routinely with frontline teams through Corporate Safety and Quality via email, calls, and meetings.
• Certification leadership: organize and lead food safety certification efforts.
• EHS partnership: work closely with the Corporate EHS Manager on safety and environmental matters.
• Mobile Inspections: perform and document all required checks.
• Data integrity: prepare reports and record testing/audits in Microsoft Excel.
• Customer focus: assist with investigations of customer complaints to resolve quality issues.
• Training & onboarding: deliver required training and support new employee orientation when needed.
• Food-contact compliance: follow SQF Quality Manual and GMPs for Food Contact Packaging Safety.
• Quality governance: continuously monitor quality and ensure plant/corporate procedures are followed.
• Program audits: complete and record Monthly Sanitation and Security, GMPs, Master Cleaning Schedules, and Glass & Brittle Plastics audits.
• Corrective action support: analyze complaints, file claims against carriers, contribute to formal corrective actions, and conduct root cause analysis.

What you bring

• Minimum 2 years in a production, quality, or safety role within manufacturing or warehousing.
• Strong reading/writing and basic math skills; understanding of quality standards.
• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
• Clear communicator (written and verbal) with the ability to lead meetings across levels.
• Highly organized, analytical, and able to manage time and priorities independently.

Technical proficiencies

• Quality Inspection Experience
• Food Safety and Quality Assurance (FSQA)
• Quality Control Experience
• Good Manufacturing Practices (GMP)