Front Desk Assistant
Job Description
We are seeking a friendly and organized Front Desk Assistant/Dispatcher to join our team! If you have a positive, warm attitude and enjoy keeping things running smoothly behind the scenes, we’d love to meet you.
Responsibilities:
- Greet customers and answer phone calls with professionalism and warmth
- Dispatch technicians and manage scheduling
- File paperwork, scan, and email documents to customers
- Provide general administrative support to the office
- Communicate clearly with customers, vendors, and team members
- Maintain and update customer records
- Assist with data entry using Excel and field service management software
- Participate in an on-call rotation with other office staff to support after-hours needs
Requirements:
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Excel
- Experience using Field Service Management software (preferred)
- Prior experience in HVAC/Refrigeration or similar trade industries (preferred)
- Bilingual (Spanish/English) highly preferred
- Willingness to participate in on-call office rotation
- Dependable, detail-oriented, and a team player
Family owned and operated for over 25 years, Texas Industrial Air Services LLC has been providing honest service and savings for our customers. Our skilled technicians service commercial and residential HVAC equipment, and specialize in commercial refrigeration, and environmental chambers. We have earned a reputation for quality work offering friendly, stress-free service at a fair price!
Areas Of Expertise
Residential & Commercial A/C & Cooling Systems
Residential & Commercial Heating & Furnace Systems
Commercial Refrigeration
Commercial Ice Machines
Environmental Rooms
Indoor Air Quality
Air Purification
Duct Cleaning & Insulation
