Dental Receptionist

This position involves handling patient appointments, verifying insurance, coordinating billing, and ensuring smooth communication between patients and the dental team. The receptionist reports directly to the Office Manager and works during our standard business hours (Monday, Tuesday, Thursday 7am-5pm). Proficiency in dental practice management software is essential to efficiently manage daily tasks.

Responsibilities

• Schedule and confirm patient appointments efficiently
• Welcome and receive patients professionally
• Verify patient insurance information and coverage
• Coordinate billing and payment processing
• Manage and maintain accurate medical records
• Handle phone inquiries and direct calls appropriately
• Provide excellent customer service to patients and visitors
• Utilize dental software tools for office management tasks

Required Qualifications

• High school diploma or equivalent
• Experience with dental practice management software
• Strong appointment scheduling skills
• Effective patient communication abilities
• Basic understanding of medical billing
• Ability to multitask in a fast-paced environment
• Excellent customer service skills
• Strong organizational skills