Front Office Associate

The Front Office Associate serves as the first point of contact for visitors and clients, ensuring smooth and efficient front office operations within a dedicated single-team environment. This role demands strong organizational skills and the ability to manage multiple communication channels while maintaining accurate records and a welcoming atmosphere.

Responsibilities

• Manage reception duties and greet visitors professionally
• Schedule and coordinate appointments efficiently
• Handle phone calls and incoming communications promptly
• Conduct accurate data entry and maintain records
• Oversee visitor management to ensure security and access control
• Maintain clear communication across departments and with clients

Required Qualifications

• 1+ years of experience in customer service
• Proven skills in customer service and reception
• Strong communication abilities
• Effective multitasking capabilities
• Experience with data entry

Preferred Qualifications

• Associate degree in Business Administration or a related field

14,000 square foot full service transmission repair facility.