We are seeking a Credit & Collections Specialist to join our growing team in Parsippany, NJ. This is a fully on-site opportunity with an organization that is expanding and looking to hire quickly.
Key Responsibilities:
- Process, apply, and transfer daily customer payments accurately and efficiently
- Investigate and resolve misapplied or unidentified payments
- Maintain and update daily payment tracking reports to ensure timely processing and identify unapplied cash
- Monitor accounts and follow up on past due invoices to support timely collections
- Partner with Customer Service teams to address Accounts Receivable inquiries and resolve billing issues
- Manage and research credit card chargebacks and discrepancies
- Good Excel skills - a must
