Dental Office Front Desk

LOOKING FOR: Dental Front Desk

Our practice is seeking an experienced, organized, and personable Dental Front Desk to join our team. We are a well-established family dental practice that has proudly served our community for over 40 years. Our office provides both PPO and fee-for-service care in a friendly, patient-focused environment.

The ideal candidate is confident managing front-office operations, understands dental insurance and treatment coordination, and is willing to assist clinically when needed—for example, if the office is running behind or another team member needs support.

Responsibilities

• Oversee daily front-office operations and patient flow
• Welcome patients and provide excellent customer service
• Answer phones, schedule appointments, and maintain a productive schedule
• Confirm appointments and follow up with patients
• Verify PPO insurance benefits and eligibility
• Prepare and present treatment plans and financial arrangements
• Collect payments, post payments, and manage patient accounts
• Submit insurance claims and follow up on outstanding claims
• Review aging reports and assist with collections
• Maintain accurate patient information in Dentrix
• Coordinate communication between patients, doctors, hygienists, and assistants
• Help establish and maintain efficient office systems
• Assist clinically when necessary to help maintain patient flow

Qualifications

• Dental front desk experience required
• Proficiency with Dentrix strongly preferred
• Knowledge of PPO insurance, claims, billing, and accounts receivable
• Experience with fee-for-service patient communication is a plus
• Strong treatment presentation and scheduling skills
• Dental assisting experience strongly preferred
• Excellent communication, leadership, and problem-solving skills
• Professional, dependable, organized, and team-oriented

Schedule: 9am-5pm - Mon,Tues,Wed,Fri & 1 Saturday a month (8-1pm)
Compensation: Based on experience/performance
Location: Edison, New Jersey

Please submit your resume and a brief description of your dental office experience.