Optician/ Eyewear Consultant
Job Description
St. Tammany Eye Care is seeking a friendly, motivated, and detail-oriented Optician / Eyewear Consultant to join our growing private eye care practice.
Previous optical experience is preferred, but not required. We are willing to train the right candidate.
This is an excellent opportunity for someone who enjoys working with people, has strong customer service and sales skills, pays close attention to detail, and is interested in developing a long-term career in the optical field.
What You’ll Do:
Eyewear Styling & Patient Service
- Help patients select frames based on prescription, fit, lifestyle, personal style, and budget
- Educate patients about lens options, materials, coatings, progressive lenses, sunglasses, and other eyewear products
- Provide personalized recommendations without high-pressure selling
- Explain pricing, insurance benefits, allowances, upgrades, and patient costs
- Create a welcoming and professional experience from frame selection through final dispensing
Optical Skills:
For candidates without optical experience, training will be provided in:
- Taking accurate optical measurements, including PDs and segment heights
- Understanding spectacle prescriptions
- Proper frame fitting and adjustments
- Dispensing completed eyewear
- Troubleshooting frame, lens, prescription, and adaptation concerns
- Performing basic frame repairs and maintenance
- Understanding lens materials, designs, coatings, and progressive lenses
Orders & Insurance:
- Enter and submit accurate eyewear orders
- Review orders for completeness and accuracy
- Communicate with optical laboratories regarding orders and special requests
- Learn to process remakes, warranties, and laboratory corrections
- Understand and apply vision-plan benefits
- Maintain accurate patient and order documentation
Teamwork:
- Work collaboratively with optometrists, technicians, front-office staff, and other opticians
- Assist coworkers during high-volume periods
- Communicate effectively regarding patient concerns and orders
- Help maintain an organized, professional optical department
- Cross-train in related patient-service functions as needed
Who We’re Looking For:
The right candidate is someone who:
- Genuinely enjoys helping and interacting with people
- Has excellent customer service and communication skills
- Is comfortable recommending and selling products based on a patient’s needs
- Has strong attention to detail and accuracy
- Learns quickly and is comfortable learning technical information
- Is dependable, punctual, organized, and professional
- Can multitask effectively in a busy environment
- Takes ownership of their work and follows tasks through to completion
- Works well as part of a team
- Is interested in developing a long-term career with a growing practice
Experience:
Optical experience is a plus, but not required.
Candidates with experience in any of the following are encouraged to apply:
- Optical or Optometry
- Healthcare
- Hospitality
- Customer service
- Sales
Applicants with previous professional optician experience may qualify for higher starting compensation based on experience and skill level.
Schedule:
Full-time, in-person position with a consistent weekday schedule. Specific hours will be discussed during the interview process.
Benefits and additional compensation opportunities may include:
- Paid time off
- Paid holidays
- Health insurance
- Vision benefits
- 401(k) with employer matching
- Employee discounts
- Professional development and continuing education opportunities
- Opportunities for advancement as optical skills and responsibilities grow
Why Join St. Tammany Eye Care?
We’re a growing independent eye care practice where employees have the opportunity to learn, develop new skills, and build a career. We value excellent patient care, teamwork, professionalism, reliability, and employees who take pride in doing their jobs well.
If you’re personable, motivated, detail-oriented, and interested in learning the optical profession, we’d love to hear from you.
Work Location: In person
St. Tammany Eye Care is a growing private practice in Covington, Louisiana committed to providing exceptional eye care and a personalized patient experience. Our team includes Optometrists, opticians, technicians, and administrative professionals who work collaboratively to provide high- quality eye care in a supportive environment.
We value professionalism, teamwork, reliability, and employees who take pride in their work. We offer competitive compensation, paid time off and holidays, health and vision benefits, a 401k with employer matching, and opportunities for professional development and advancement.
We are looking for team members who want more than just a job and are interested in building a long term career with a growing independent eye care practice.
