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Posted August 17, 2026

Night Auditor

St Louis Union Station Hotel
Saint Louis, MO, US Full Time
18USD per hour

Job Description

Job Description
Responsibilities Include:
  • Accommodating hotel guests by registering and assigning rooms.
  • Verifying guest identification
  • Issuing room keys
  • Transmitting and receiving messages
  • Keeping records of occupied rooms and guests’ accounts
  • Presenting statements to and collect payments from departing guests
  • Answering calls and connecting callers to the appropriate extensions
  • Use of the computer system to assist the hotel guests at check-in and check-out
  • Keeping records of room availability along with making and confirming reservations
  • Answering inquiries pertaining to hotel services, shopping, dining, entertainment and any other activity connected with the hotel or area
  • Advising housekeeping staff when rooms have been vacated and are ready for cleaning
  • Contacting housekeeping or maintenance staff when guests report problems
  • Performing simple bookkeeping activities, such as balancing cash accounts
  • Recording of guest comments or complaints and refering guest to supervisor if needed

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